Unit
Semua 200 kata
IPA aksen Inggris dan arti setiap kata, dikelompokkan per unit.
Unit 1 · Mendekati pelanggan
25 kata
- available/əˈveɪləbəl/adjtersedia
- customer/ˈkʌstəmə/nounpelanggan
- industry/ˈɪndəstri/nounindustri
- opportunity/ˌɒpəˈtjuːnəti/nounpeluang
- target/ˈtɑːɡət/nountarget
- client/ˈklaɪənt/nounklien
- qualify/ˈkwɒlɪfaɪ/verbmemenuhi syarat
- referral/rɪˈfɜːrəl/nounrujukan
- arrange/əˈreɪndʒ/verbmengatur
- attention/əˈtenʃən/nounperhatian
- background/ˈbækˌɡraʊnd/nounlatar belakang
- appointment/əˈpɔɪntmənt/nounjanji temu
- campaign/kæmˈpeɪn/nounkampanye
- contact/ˈkɒntækt/nounkontak
- relationship/riˈleɪʃənˌʃɪp/nounhubungan
- reply/rɪˈplaɪ/verbmembalas
- script/skrɪpt/nounnaskah
- approach/əˈprəʊtʃ/nounpendekatan
- confidence/ˈkɒnfədəns/nounkepercayaan diri
- database/ˈdeɪtəˌbeɪs/nounbasis data
- enquiry/ɪnˈkwaɪri/nounpertanyaan
- pitch/pɪtʃ/nounlapangan
- prospect/ˈprɒspekt/nounprospek
- register/ˈredʒɪstə/verbmendaftar
- card/kɑːd/nounkartu
Unit 2 · Memperkenalkan produk
25 kata
- compare/kəmˈpeə/verbmembandingkan
- product/ˈprɒdʌkt/nounproduk
- application/ˌæpləˈkeɪʃən/nounlamaran
- brand/brænd/nounmerek
- competitor/kəmˈpetətə/nounpesaing
- present/prɪˈzent/verbmenyajikan
- presentation/ˌprezənˈteɪʃən/nounpresentasi
- quality/ˈkwɒləti/nounkualitas
- review/rɪˈvjuː/verbmeninjau
- standard/ˈstændəd/nounstandar
- brochure/ˈbrəʊʃə/nounbrosur
- reliable/rɪˈlaɪəbəl/adjandal
- warranty/ˈwɔːrənti/noungaransi
- advantage/ədˈvɑːntɪdʒ/nounkeuntungan
- benefit/ˈbenəfɪt/nounmanfaat
- feature/ˈfiːtʃə/nounfitur
- image/ˈɪmədʒ/nouncitra
- information/ˌɪnfəˈmeɪʃən/nouninformasi
- item/ˈaɪtəm/nounbutir
- component/kəmˈpəʊnənt/nounkomponen
- demonstrate/ˈdemənˌstreɪt/verbmemperagakan
- display/dɪˈspleɪ/nounpameran
- guarantee/ˌɡærənˈtiː/nounjaminan
- install/ɪnˈstɔːl/verbmemasang
- sell/sel/verbmenjual
Unit 3 · Memberi penawaran harga
25 kata
- bill/bɪl/nountagihan
- budget/ˈbʌdʒɪt/nounanggaran
- charge/tʃɑːdʒ/verbmengenakan biaya
- credit/ˈkredət/nounkredit
- discount/ˈdɪsˌkaʊnt/nounpotongan harga
- exchange/ɪksˈtʃeɪndʒ/verbmenukar
- fee/fiː/nounbiaya
- offer/ˈɒfə/verbmenawarkan
- currency/ˈkʌrənsi/nounmata uang
- deadline/ˈdedˌlaɪn/nountenggat
- payment/ˈpeɪmənt/nounpembayaran
- supply/səˈplaɪ/nounpasokan
- value/ˈvæljuː/nounnilai
- deposit/dəˈpɒzɪt/nounuang muka
- retail/ˈriːˌteɪl/nounritel
- transfer/trænsˈfɜː/verbmemindahkan
- invoice/ˈɪnvɔɪs/nounfaktur
- quotation/kwəʊˈteɪʃən/nounkutipan
- quote/kwəʊt/verbmengutip
- approve/əˈpruːv/verbmenyetujui
- calculate/ˈkælkjəˌleɪt/verbmenghitung
- draft/drɑːft/noundraf
- estimate/ˈestəmət/nountaksiran
- freight/freɪt/nounkargo
- receipt/rɪˈsiːt/nounstruk
Unit 4 · Menawar harga
25 kata
- afford/əˈfɔːd/verbmampu
- cheap/tʃiːp/adjmurah
- competitive/kəmˈpetətɪv/adjkompetitif
- discount/ˈdɪskaʊnt/noundiskon
- expensive/ɪkˈspensɪv/adjmahal
- increase/ˈɪnkriːs/nounkenaikan
- trade/treɪd/nounperdagangan
- bargain/ˈbɑːɡən/nounbarang murah
- consider/kənˈsɪdə/verbmempertimbangkan
- decrease/ˈdiːkriːs/nounpenurunan
- flexible/ˈfleksəbəl/adjfleksibel
- reasonable/ˈriːzənəbəl/adjmasuk akal
- alternative/ɔːlˈtɜːnətɪv/nounalternatif
- argument/ˈɑːɡjəmənt/nounpertengkaran
- condition/kənˈdɪʃən/nounkondisi
- deal/diːl/nounkesepakatan
- difference/ˈdɪfərəns/nounperbedaan
- discuss/dɪˈskʌs/verbmembahas
- fair/feə/adjadil
- counter/ˈkaʊntə/nounmeja layanan
- limit/ˈlɪmət/nounbatas
- adjust/əˈdʒʌst/verbmenyesuaikan
- compromise/ˈkɒmprəˌmaɪz/nounkompromi
- demand/dɪˈmɑːnd/verbmenuntut
- market/ˈmɑːkət/nounpasar
Unit 5 · Menangani keberatan
25 kata
- accept/əkˈsept/verbmenerima
- expensive/ɪkˈspensɪv/adjmahal
- assure/əˈʃʊə/verbmeyakinkan
- object/əbˈdʒekt/verbkeberatan
- avoid/əˈvɔɪd/verbmenghindari
- complain/kəmˈpleɪn/verbmengeluh
- delay/dɪˈleɪ/verbmenunda
- disagree/dɪsəˈɡriː/verbtidak setuju
- evidence/ˈevədəns/nounbukti
- fear/fɪə/nounrasa takut
- opinion/əˈpɪnjən/nounpendapat
- refuse/rəˈfjuːz/verbmenolak
- admit/ədˈmɪt/verbmengaku
- answer/ˈɑːnsə/verbmenjawab
- apologise/əˈpɒləˌdʒaɪz/verbmeminta maaf
- ask/ɑːsk/verbbertanya
- complaint/kəmˈpleɪnt/nounkeluhan
- confirm/kənˈfɜːm/verbmengonfirmasi
- apology/əˈpɒlədʒi/nounpermintaan maaf
- clarify/ˈklærɪfaɪ/verbmemperjelas
- concern/kənˈsɜːn/nounkekhawatiran
- confusion/kənˈfjuːʒən/nounkebingungan
- criticism/ˈkrɪtɪˌsɪzəm/nounkritik
- deny/dɪˈnaɪ/verbmenyangkal
- objection/əbˈdʒekʃən/nounkeberatan
Unit 6 · Konsesi & syarat
25 kata
- extra/ˈekstrə/adjtambahan
- agreement/əˈɡriːmənt/nounkesepakatan
- bonus/ˈbəʊnəs/nounbonus
- contract/ˈkɒntrækt/nounkontrak
- discount/ˈdɪskaʊnt/nounpotongan harga
- refund/ˈriːfʌnd/nounpengembalian dana
- support/səˈpɔːt/verbmenopang
- extension/ɪkˈstenʃən/nounperpanjangan
- accept/əkˈsept/verbmenerima
- allow/əˈlaʊ/verbmengizinkan
- deliver/dɪˈlɪvə/verbmengirim
- depend/dɪˈpend/verbbergantung
- include/ɪnˈkluːd/verbmencakup
- option/ˈɒpʃən/nounopsi
- provide/prəˈvaɪd/verbmenyediakan
- addition/əˈdɪʃən/nountambahan
- clause/klɔːz/nounklausa
- commitment/kəˈmɪtmənt/nounkomitmen
- delivery/dɪˈlɪvəri/nounpengiriman
- exception/ɪkˈsepʃən/nounpengecualian
- extend/ɪkˈstend/verbmemperluas
- flexible/ˈfleksəbəl/adjfleksibel
- minimum/ˈmɪnəməm/nounminimum
- obligation/ˌɒbləˈɡeɪʃən/nounkewajiban
- free/friː/adjluang
Unit 7 · Menutup transaksi
25 kata
- sale/seɪl/nounobral
- stock/stɒk/nounstok
- transfer/trænˈsfɜː/verbmentransfer
- decision/dɪˈsɪʒən/nounkeputusan
- record/ˈrekɔːd/nouncatatan
- handover/ˈhændəʊvə/nounserah terima
- purchase/ˈpɜːtʃəs/verbmembeli resmi
- timeline/ˈtaɪmlaɪn/nounlinimasa
- document/ˈdɒkjəment/noundokumen
- process/ˈprəʊses/nounproses
- schedule/ˈʃedjuːl/nounjadwal
- agreement/əˈɡriːmənt/nounpersetujuan
- cancel/ˈkænsəl/verbmembatalkan
- commit/kəˈmɪt/verbmelakukan
- start/stɑːt/verbmenghidupkan
- approval/əˈpruːvəl/nounpersetujuan
- complete/kəmˈpliːt/verbmerampungkan
- contract/ˈkɒnˌtrækt/nounkontrak
- initial/ɪˈnɪʃəl/adjawal
- secure/sɪˈkjʊə/adjaman
- saved/seɪvd/verbmenabung
- training/ˈtreɪnɪŋ/nounpelatihan
- competition/ˌkɒmpəˈtɪʃən/nounkompetisi
- development/dɪˈveləpmənt/nounperkembangan
- ready/ˈredi/adjsiap
Unit 8 · Layanan purnajual
25 kata
- account/əˈkaʊnt/nounrekening
- service/ˈsɜːvəs/nounlayanan
- advice/ədˈvaɪs/nounnasihat
- defect/ˈdiːfekt/nouncacat
- maintenance/ˈmeɪntənəns/nounpemeliharaan
- satisfaction/ˌsætəˈsfækʃən/nounkepuasan
- comment/ˈkɒment/nounkomentar
- experience/ɪkˈspɪriəns/nounpengalaman
- fix/fɪks/verbmemperbaiki
- relationship/riˈleɪʃənˌʃɪp/nounhubungan
- repair/rɪˈpeə/verbmemperbaiki
- replace/rɪˈpleɪs/verbmengganti
- appreciate/əˈpriːʃieɪt/verbmenghargai
- claim/kleɪm/verbmengklaim
- damage/ˈdæmədʒ/nounkerusakan
- issue/ˈɪʃuː/nounisu
- manual/ˈmænjuːəl/nounbuku panduan
- problem/ˈprɒbləm/nounmasalah
- rating/ˈreɪtɪŋ/nounperingkat
- feedback/ˈfiːdˌbæk/nounumpan balik
- loyal/ˈlɔɪəl/adjsetia
- renewal/rɪˈnjuːəl/nounperpanjangan
- request/rɪˈkwest/verbmemohon
- resolve/riˈzɒlv/verbmenyelesaikan
- reminder/riˈmaɪndə/nounpengingat